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Stay safe

Safety & security guidance

Short, practical steps for the moments that matter most.

Tip 01

Verify every advocate before you pay

Confirm the practising certificate number and firm details independently. Never send fees to a personal mobile-money number.

Tip 02

Keep an evidence timeline

Photograph documents, save messages and note dates as events happen. Reconstructed memories are weak evidence; contemporaneous notes are strong.

Tip 03

Report suspicious activity early

Delayed reporting weakens investigations. Obtain an OB number at the point of report and keep it safe.

Tip 04

Protect your personal data

Do not share identity documents over social media. Legitimate offices will never ask for your PIN or one-time password.

Tip 05

Know your emergency contacts

Save the nearest police station, a trusted relative and your advocate as favourites on your phone before you need them.

Tip 06

Read before you sign

Never sign a blank or partially completed document. Ask for a copy of everything you sign, at the moment you sign it.